Services

Odoo Helpdesk

Deliver exceptional customer support with ticket management, SLA tracking, and knowledge base integration.

Enterprise Only
Key Features

Professional Customer Support

tickets

Multi-channel ticket creation with email, forms, and live chat.

sla

Define response and resolution time targets with escalations.

teams

Route tickets to specialized teams based on type or customer.

knowledge

Self-service help center with searchable articles.

portal

Let customers track their tickets and history online.

analytics

Track response times, satisfaction, and team performance.

Why Choose It

Helpdesk Benefits

Multi-channel ticket management
SLA tracking and alerts
Support team management
Knowledge base integration
Customer self-service portal
Support analytics dashboard

Industries

TechnologySaaSIT ServicesTelecommunicationsProfessional ServiceseCommerce
Seamless Integration

Works With Other Modules

This module integrates seamlessly with other Odoo applications to create a unified business system.

Get Started

Ready to Improve Support?

Let us help you implement Odoo Helpdesk for happier customers.

01

Free Consultation

Discuss your needs with our Odoo experts

02

Custom Solution

We design the perfect implementation for you

03

Go Live

Training, deployment, and ongoing support

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