Odoo CRM
Convert leads into customers with Odoo's intuitive CRM. Track opportunities, automate follow-ups, and close deals faster.
A CRM That Turns Your Pipeline Into Predictable Revenue
Odoo CRM is the customer relationship management application at the heart of the Odoo suite. It gives sales teams a visual, kanban-style pipeline where every lead and opportunity moves through clearly defined stages — from first contact to signed deal. Instead of juggling spreadsheets, inboxes, and disconnected tools, your entire commercial history lives in one place: calls, emails, meetings, quotations, and revenue forecasts.
It fits companies of every size. A two-person consultancy can start with the default pipeline in an afternoon, while a fifty-seat sales organization can model multiple sales teams, territories, and assignment rules without writing a single line of code. And because Odoo is modular, the CRM grows with you: activate Sales, Invoicing, or Email Marketing later and they plug into the same customer database instantly.
As open-source software, Odoo CRM in the Community edition carries no per-user licensing fees — a decisive advantage over subscription CRMs whose cost multiplies with every new hire. At Aerya we implement, host, and customize Odoo CRM for companies across the United States, tailoring stages, automations, territories, and reports to the way your team actually sells.
Everything You Need to Close More Deals
Pipeline Management
Visual kanban pipeline with drag-and-drop lead progression through customizable stages.
Lead Scoring
Automatically score and prioritize leads based on engagement and qualification criteria.
Activity Scheduling
Schedule calls, meetings, and follow-ups with smart reminders and calendar integration.
Sales Reporting
Real-time dashboards and forecasting with conversion analytics.
Email Integration
Two-way email sync with templates, tracking, and automated sequences.
Workflow Automation
Automate lead assignment, stage transitions, and notification workflows.
From First Contact to Closed Deal
A typical sales cycle in Odoo CRM, step by step — every action tracked, every handover automatic.
Capture leads from every channel
Website forms, incoming email aliases, live chat, and imported lists all create leads automatically. Duplicate detection merges repeated contacts so the pipeline stays clean, and each lead arrives with its source recorded for later ROI analysis.
Qualify and score
Leads are scored on criteria such as country, company size, and engagement. Assignment rules route qualified leads to the right salesperson or team, and a single click converts a promising lead into an opportunity with all history preserved.
Nurture with scheduled activities
Every opportunity carries its next action: a call, a meeting, a follow-up email. Odoo's activity system keeps reminding you until it is done, while two-way email integration logs the whole conversation on the opportunity record automatically.
Quote without leaving the pipeline
When the prospect is ready, generate a quotation directly from the opportunity using the Sales app. Products, price lists, and discounts are pulled in automatically, and the quotation's status feeds back into your expected revenue.
Analyze, forecast, improve
Dashboards show conversion rates by stage, salesperson, and lead source. Monthly forecasts are based on expected closing dates and probabilities, so managers can spot bottlenecks — and coach the team — before the quarter ends.
CRM Benefits
Industries
Works With Other Modules
This module integrates seamlessly with other Odoo applications to create a unified business system.
Odoo CRM in Community vs Enterprise
Good news: CRM is one of Odoo's strongest Community applications — most companies need nothing more.
Community Edition
The full CRM is included in the free Community edition: unlimited users, kanban pipeline, leads, opportunities, activities, email templates, and reporting — with zero licensing cost, forever. Combined with OCA modules, it covers the requirements of the vast majority of sales teams we implement. This is our default recommendation.
Enterprise Edition
Enterprise adds predictive lead scoring, automated lead enrichment from public data, VoIP phone integration, and lead-mining credits for prospecting. If your team relies heavily on outbound calling or purchased lead lists, these can justify the per-user subscription — we will tell you honestly whether they do.
Popular OCA Modules
500+ CRM Extensions Available
The Odoo Community Association provides additional modules that extend this functionality. We can help you find and implement the right OCA modules for your needs.
Frequently Asked Questions
Is Odoo CRM really free?
Can Odoo CRM match our existing sales process?
Does Odoo CRM integrate with Gmail and Outlook?
What is the difference between a lead and an opportunity in Odoo?
How long does an Odoo CRM implementation take?
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