Field Service Management Software
Field service management software should plan interventions, put the job sheet on the technician's phone, and turn logged hours and parts into a same-day invoice. Here is what to expect from it, and the open source system we recommend.
What Slows Service Teams Down
Field service lives or dies by coordination. Most teams still run it on whiteboards, phone calls and paper job sheets.
Scheduling Chaos
Jobs planned on a whiteboard and changed by phone. Double bookings and empty slots cost billable hours every single week.
Paperwork After Every Job
Technicians finish the work, then spend evenings writing reports. Details get lost between the site and the invoice, and disputes follow.
Slow Invoicing
Weeks pass between job done and invoice sent. Materials used on site are forgotten and cash flow suffers for work already delivered.
What Field Service Software Must Do
Four capabilities decide whether your team runs on software or on phone calls.
Job Planning and Dispatch
Interventions planned on a shared calendar by technician, zone or skill, with every job carrying its site, contact, checklist and history.
See how we cover this
Hours Logged on Site
Technicians start a timer on their phone, log hours per job and add notes and photos before leaving the site.
See how we cover this
From Request to Planned Job
Customer requests become tickets, and tickets become planned jobs. Nothing sits in an inbox waiting to be forgotten.
See how we cover this
Invoice the Same Day
Logged hours and used parts should flow onto the invoice automatically, so it can be sent before the van leaves the street.
See how we cover thisWe Recommend Odoo for Field Service
Aerya implements field service on Odoo Community: planning, mobile timesheets, van stock and invoicing in one database, with no per-technician license. These modules do the work.
Why Odoo Instead of a Per-Tech Subscription
Field service tools charge per technician per month. With our recommendation the price does not grow with your team.
Ready to Get Technicians Out of Paperwork?
Describe a normal week of jobs. We will show you the same week planned, executed and invoiced in Odoo.
Service Flow Review
We map how requests arrive, how jobs get planned and how invoicing works today.
Mobile-First Setup
We configure jobs, checklists, van stock and invoicing, and set up the technicians' phones.
Dispatch Live
We run the first planned week alongside your dispatcher and adjust until it fits.
Request a Field Service Demo
Odoo for other industries
Get service software that ends the paperwork
From customer call to paid invoice in one system, built on Odoo.